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FAQ'S

No, Patient registration is Free.
Yes, there is a very nominal yearly subscription fee (Various Plans are available) for the activation of the Piysan account.
Yes, you may add as many members in your account and manage them with your account.
Adding the family depends upon what plan that user has subscribed to. Then to activate the family member account, a subscription plan needs to be subscribed.
Yes, an admin after mobile verification of his/her family member, can release the account. Post that same family member will become admin of his/her own account.
Yes, a user can register an under age family member (age below 18 years) in his/her Piysan account but the mobile number will be the account admin.
In Piysan, a feature is provided for the patients/ users to upload the Medical reports by selecting the respective dates.
Yes, On Piysan user can save both pathology and radiology reports in the same account. In case the user has old reports (pathology and/or Radiology reports like X-ray, MRI films etc) that can also be saved.
Piysan has partnered with various Diagnostic labs in your locality. If the Lab is registered and operationally active then any users with an active account on Piysan can book Medical tests online.
Yes, users can book custom tests / specific tests which they need for him/herself or for the family.
No, Once the tests are booked then it is not refundable. For more information pls. visit terms and condition of Piysan.
Yes, Reports an be shared to anyone to whom user wants as per Subscription plan
No, once you have subscribed then there is no refund allowed.
Patient/user need to Login to the Account and follow this step: 1> Go to Booking section 2> Find the Booking Id for which balance payment to be paid for. 3> Click on "+" sign 4> Find Button for Pay. 5> Follow the process and pay for the balance amount to generate the final ready report.
Yes, absolutely! Piysan LIMS is a smart and user-friendly laboratory management software that offers a 5-day completely free trial. During the trial period, you can generate real patient reports, experience the full system features, and even enjoy free report delivery and sharing via SMS and WhatsApp. This allows you to explore how Piysan can streamline your lab operations before making any commitment.
Yes, Piysan LIMS is a smart and scalable laboratory management software that fully supports a B2B business model. It offers both Postpaid and Prepaid options, allowing flexible billing either at the time of booking or at the time of report generation. In addition, Piysan provides complete Outsource Test Management, enabling labs to seamlessly manage referred tests. The system also includes integrated Financial MIS and management tools, helping partners track revenue, payments, and performance efficiently. With Piysan, you can streamline operations, improve financial control, and grow your diagnostic business with confidence.
Piysan is Best for smaller clinic, local lab, or startup looking for an affordable, ecosystem-driven tool that emphasizes online patient acquisition, geo-location visibility, and a consumer-facing marketplace along with high-volume diagnostic lab, handle heavy machine (analyzer) integration, require strict accreditation support (NABL/NABH/HIPAA), or manage multi-branch enterprise scaling. It is widely considered an industry gold standard for pure LIMS performance.
Yes, Machine interfacing is available on Piysan. Lab can integrate multiple machines with Piysan software. Lab can avail both Unidirectional and bidirectional configuration on Piysan and make their testing faster.
Yes, on Piysan user can get SMART report. A SMART Report is a digitally generated diagnostic report designed to make important patient and test information easier to review, manage and deliver. It can include automated result indicators and other smart reporting features.
Yes. Piysan provides a comparative report feature that can help compare results from the last two days, where applicable.
Yes. Patients can access their reports online through Piysan, reducing dependency on physical report copies.
Yes. Piysan provides online report status tracking, helping patients know the status of their diagnostic reports.
Yes. Piysan includes franchise management (also known as multi locations labs) features to help diagnostic businesses manage and coordinate franchise operations.
Yes. Piysan provides SMART Outsource Test Management and Accounting, helping laboratories manage outsourced tests and related accounting activities.
Piysan brings key diagnostic operations together on one platform—from booking and sample tracking to reporting, doctor connectivity, online services, business development and accounting workflows. This can reduce the need to manage multiple disconnected systems.
Piysan provides an ABDM-compliant platform for hospital workflows and supports healthcare organisations working within the Ayushman Bharat ecosystem, subject to applicable integration and compliance requirements.
Yes. Piysan is designed to support enterprise-level laboratories, diagnostic chains, multi-location networks, hospitals, franchises and growing diagnostic businesses.
Yes. Piysan enables appointment-based booking for health tests and home sample collection. Patients / Labs can select the required tests, choose a convenient date and time, and request / book collection from their preferred location. Laboratories can efficiently manage appointments, assign collection staff and track the collection workflow digitally.
Yes. Piysan can support corporate employee health test booking and digital health record management, helping organizations coordinate employee health check-ups and diagnostic services through a connected platform.